Shipping policy

Shipping Method

Shipping: Our products are currently shipped directly from our manufacturer in China if it is available. We will always aim to notify you if this results in a longer delivery time. We do not ship to military installations outside of US borders. Orders may be received via USPS, UPS, DHL, and FedEx.

Ordering

Processing Time: Please allow 3-5 business days for processing. Once your order has been processed, you will receive an email confirming that your order has shipped.

Weekend Orders: Orders placed over the weekend or holidays will not begin processing until Monday or the next business day.

Import and Local Taxes: Domestic customers (US) are responsible for any use taxes according to their local laws. This does not apply to customers of Pennsylvania. Pennsylvania customers will be charged at the current sales tax rate of the state.

For international parcels, the customs charges are the responsibility of the customer.

If the customer fails to contact customs for clearance within the specified time, the return fee of the package falls on the customer and will pay for the reissue of the product or will be deducted from their refund. If the parcel is destroyed, the loss falls on the customer for not clearing the package on time. In any case 50% of the total cost will be deducted.

Delivery Timing: Delivery timing begins once you receive the shipping confirmation email. Please allow 7-15 business days to receive order. If longer than 15 days please contact support@battlemastersarmory.com.

Some order delays may be expected during sales.

Shipments may be delayed 1-2 weeks due to a high influx of orders. We however will make sure all customers receive their orders with complete satisfaction.

Additional Validation: Some orders may require additional validation, which can delay delivery.

Signature Requirement: A signature may be required for all shipments above $100.

Order Tracking: To track your order, visit your account or check the shipping confirmation email.

In the event the tracking states “Delivered" and the product is not delivered, please check your nearest post office as they may hold the delivery or may have delivered the parcel at your door.