Privacy Policy

The Battle Master's Armory

Last updated: October 3, 2026


SECTION 1 – SCOPE, AGE ELIGIBILITY, & RESTRICTED MARKETS

1.1 Corporate Scope and Hosting Environment

The Battle Master's Armory LLC is responsible for the personal information we process in operating our store. Shopify and other providers help us deliver our services and may also process information under their own privacy notices, depending on the service and their role.

The business responsible for this policy is The Battle Master's Armory LLC, 203 Walters Ave, Johnstown, PA 15904, United States. For privacy questions or requests, contact support@battlemastersarmory.com.

1.2 Minimum Age Requirement (18+ Policy)

Our Services, storefront channels, and randomized mystery box consumer items are strictly restricted to individuals who are at least 18 years old and have reached the legal age of majority in their jurisdiction. We do not knowingly collect, store, or process personal data or tracking metrics from minors. If we learn that we have collected personal information contrary to applicable children’s privacy requirements, we will take appropriate steps to delete or otherwise handle it as required by law. 

1.3 Germany Delivery Restriction

We do not accept orders for delivery to Germany. This delivery restriction does not mean that technical information is never processed when someone accesses our website.

SECTION 2 – CHANNELS OF COLLECTION & GRANULAR DATA CATEGORIES

Depending on how you interact with our store and the services enabled, we collect or receive the following categories of personal information.

2.1 Information Sourced Directly From You

• Identifiers & Contact Details: Name, billing and delivery addresses, telephone number, email address, and account-related identifiers and preferences that you provide or that are generated when you use our services.

• Commercial Disclosures: Manual customer communications, customer support tickets submitted via support@battlemastersarmory.com, and photo/video evidence submitted to warranty@battlemastersarmory.com regarding product defect claims or part replacement verifications.

2.2 Information Sourced Automatically Through Cookies and Tracking Pixels

• Internet or Electronic Network Activity: IP address, browser and device information, cookie or similar identifiers, page views, interactions with products and carts, and other usage information collected through the services enabled on our store.

• Geolocation Data: Approximate location inferred from an IP address may be used for localization, security, and other purposes described in this policy. Any additional location collection will be disclosed where applicable.

• Verification Log Metrics: Digital checkbox log metadata recording the exact timestamp of your explicit confirmation that you are 18 years of age or older to unlock our age-gated mystery boxes.

2.3 Information From Service Providers, Fulfillment, and Advertising Partners

• Financial Tokenization Data: Transaction confirmations, fraud risk screening tiers, and verified payment card metrics. All raw payment actions are processed securely via end-to-end tokenization loops via Shopify Payments and external terminals; the Company never harvests or stores your raw credit card numbers.

• Behavioral Marketing Parameters: Pixel signals, cross-context interest profiles, and audience segmentation data shared with our advertising partners, harvested via our embedded Pixel arrays to serve personalized product retargeting ads.

• Cross-Border Supply Chain Logistics: Order routing, customs declaration data, and shipping milestones generated via our manufacturing facilities in China and private express courier lines (such as DHL and FedEx) under standard Delivered at Place (DAP) trade rules.

SECTION 3 – HOW WE USE AND DISCLOSE YOUR DATA

We utilize your collected personal information strictly for legitimate commercial purposes subject to this policy:

3.1 Contract Performance

Fulfilling your orders, organizing international shipping logistics, managing user profiles, processing returns, and routing tracking invoices.

3.2 Communication & Support Routing

Maintaining our business relationship, responding to general inquiries via support@battlemastersarmory.com, and resolving defective product claims via warranty@battlemastersarmory.com.

3.3 Platform Security & Fraud Screening

Authenticating user accounts, tracking malicious data files, verifying payment authorization logs, and investigating illegal, unsafe, or abusive activity on the storefront.

3.4 Marketing & Advertising

Customizing your browsing profile and showing you personalized cross-context advertisements based on items previously added to your cart. You may exercise your rights to opt out of targeted marketing platforms via the link configurations on our website.

3.5 Klaviyo Marketing Automation, Email, & SMS Disclosures

We utilize Klaviyo as our primary data processing partner for marketing automation, customer segment profiling, abandoned cart monitoring, email newsletters, and Short Message Service (SMS) text message communications. 

• Data Processing & Abandoned Carts: Where enabled, Klaviyo may process contact details and shopping activity to support abandoned-cart reminders. Whether a reminder is sent depends on our settings, the communication channel, and applicable consent requirements.

• Text Messaging (SMS) Communications: Providing a telephone number for order or delivery communications does not, by itself, subscribe you to promotional texts. Marketing texts are sent only where the required consent has been obtained. We may share information with service providers needed to deliver messages. Marketing consent may be withdrawn using the instructions in the message.

3.6 Legal Disclosures & Business Operations

Complying with statutory laws; responding to valid subpoenas, search warrants, or government requests; participating in adversarial civil discovery; or executing structural business transitions such as corporate mergers or bankruptcy.

SECTION 4 – LEGAL BASES FOR PROCESSING DATA (EU, EEA, UK, CH, TH)

In strict compliance with European and international data protection laws, the Company processes your personal information under the following designated legal frameworks:

• Performance of a Contract: To finalize transactions, execute quality checks, package items at our China facilities, organize international logistics, enforce signature-required tracking, and resolve return/refund flows.

• Explicit Consent: For the deployment of non-essential cookies, cross-context behavioral marketing pixels, and automated promotional email loops.

• Legal Obligation: For statutory international customs auditing, cross-border tax reporting, and financial tax records maintenance.

• Legitimate Interests: Where permitted by applicable law, we process information for legitimate interests such as securing our services, preventing fraud, and establishing, exercising, or defending legal claims, after considering the impact on individuals’ rights.

SECTION 5 – THIRD-PARTY LINKS AND CROSS-BORDER DATA TRANSFERS

5.1 Third-Party Platforms

Our storefront features hyperlinks and social media widgets operated by external entities. We assume zero responsibility or liability for the data privacy frameworks, accuracy, or security of outside domains. Navigating away from our hosted boundaries is done at your own risk.

5.2 International Data Transfers & Logistics Routing

Personal information may be processed outside your country, including in the United States, China, and locations where our service providers operate.

• Fulfillment Hubs in China: We share information needed to fulfill your order, such as your name, delivery address, and contact details, with our fulfillment partners in China.

• International Couriers & Customs Brokers (DAP Terms): We share information needed for shipping, delivery, and customs processing with carriers and customs-related service providers. They may use your contact details to request delivery instructions, customs information, or payment of applicable import charges and carrier fees.

• Guardrails: Where required, international transfers are subject to applicable transfer safeguards. Contact us for information about safeguards relevant to your personal information.

SECTION 6 – YOUR PRIVACY RIGHTS & OPT-OUT PREFERENCES

Depending on your geographic location, you possess specific legal rights regarding your personal information under regional laws (including US State Privacy Laws like CCPA/CPRA, the EU/EEA/UK GDPR, Canada's PIPEDA, New Zealand's Privacy Act, Japan's APPI, Thailand's PDPA, and the Australian Privacy Act). Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your information; restrict or object to processing; withdraw consent; and opt out of certain advertising-related processing. These rights are subject to applicable conditions and exceptions. You may submit a verified data query directly to support@battlemastersarmory.com. Authorized agents submitting requests must provide explicit proof of authorization. All valid data requests will be verified and addressed within the mandatory statutory timelines required by your home jurisdiction.

6.1 Global Privacy Control (GPC)

Where applicable, you can manage non-essential tracking through our cookie preferences and exercise data-sharing opt-out rights through the controls provided on our website. We honor recognized opt-out signals where required and supported by the relevant integration.

SECTION 7 – STATUTORY COMPLAINTS AND POLICY CHANGES

7.1 Data Complaints & Appeals

If you believe your data tracking options have been compromised, please contact support@battlemastersarmory.com. Depending on your jurisdiction, you retain the statutory right to appeal an administrative data choice or lodge a formal complaint directly with your local national data protection authority.

7.2 Changes to This Policy

The Company reserves the right to modify, change, or update this Privacy Policy at any time for operational, legal, or regulatory reasons. All structural updates will be published immediately on this page with an updated "Last updated" date. We will update the date when this policy changes and provide additional notice or request consent where required by applicable law.

SECTION 8 – COOKIE POLICY & AUTOMATED TRACKING TECHNOLOGIES

The Battle Master's Armory ("the Company") utilizes cookies, web beacons, tracking pixels, and clear GIFs to provide, optimize, protect, and analyze our Services across our active global markets. Non-essential tracking is subject to applicable consent requirements and the privacy choices described below.

8.1 What Are Cookies?

Cookies are tiny text files placed securely onto your device (computer, smartphone, or tablet) when you visit our storefront. They act as a memory bank for the website, allowing our Shopify backend to recognize your secure browser signature, maintain your cart layout, and track your currency selections as you navigate between pages.

8.2 Categories of Cookies We Utilize

We deploy both first-party cookies (set directly by us) and third-party cookies (set by external merchant service providers or advertising networks) under the following functional frameworks:

• Strictly Necessary Cookies: These are vital to run our store and cannot be switched off in our systems. They manage core security protocols, remember your items when you change tabs, and lock in your language choices. Without these cookies, the shop checkout button cannot function properly.

• Performance & Analytics Cookies: Analytics technologies help us understand store usage and performance. Depending on the service, information may include identifiers, device information, and browsing activity. Some reports are aggregated, but underlying information may still be personal information.

• Functional Cookies: These files allow our storefront to provide enhanced personalization. They track your localized currency preferences based on your global market point of entry, ensuring smooth transaction routing.

• Targeting & Advertising Cookies (Meta, Google, TikTok): Our advertising integrations use app-provided pixels and similar technologies to collect information about browsing activity and interactions with our store. This information may be shared with advertising partners to measure campaign performance and personalize advertising, subject to applicable consent requirements and privacy choices.

• Klaviyo Optimization & Segment Cookies: We embed specialized Klaviyo scripts that deploy custom tracking cookies onto your local browser environment. These cookies securely log your unique customer identity token, track the specific lightsaber or mystery box catalog items you view, record custom variant choices, and tie your on-site behavioral actions directly to your designated email or mobile account profile.

8.3 Your Rights & Global Cookie Choices

You retain complete control over how automated tracking signatures interact with your device:

• Browser Modifications: You can change your computer settings to reject, block, or delete cookies at any time via your browser menu (Chrome, Safari, Edge, Firefox, etc.). Please note that blocking essential storefront tracking cookies can interfere with your shopping cart, or disrupt smooth international currency conversions. Blocking necessary cookies may prevent some cart, checkout, or preference features from functioning correctly.

• Multi-Regional Prior-Consent Principle (EU, EEA, UK, Thailand): Where prior consent is required, non-essential tracking is subject to consent through our cookie controls. You can change your choices using the cookie preference controls available on our website.

• Klaviyo SMS/Email Opt-Out: Use the unsubscribe link in promotional emails to stop email marketing. For promotional texts, follow the opt-out instructions in the message, such as replying "STOP" where supported. Marketing opt-outs do not necessarily stop essential order or delivery communications.

• Targeted Ad Opt-Out Links: To opt out of behavioral retargeting networks, you may utilize the standard opt-out configuration portals provided by the Digital Advertising Alliance or the Network Advertising Initiative.

8.4 Log Retention for Fraud Prevention & Chargeback Defense

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, meeting legal obligations, resolving disputes, and enforcing agreements. Retention depends on the information, applicable requirements, and any ongoing dispute. Information is deleted or de-identified when no longer needed. We may disclose relevant order, communication, consent, and delivery records to payment providers when responding to disputes, subject to applicable law. The payment provider determines the outcome.