Contact Information
The Battle Master's Armory
Last updated: October 3, 2026
Contact Us
Welcome to The Battle Master's Armory! To ensure your inquiry is routed to the correct department and resolved as quickly as possible, please select the appropriate communication channel below.
1. Department Email Routing
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For General Support, Cancellations, or Returns: Please contact our support desk at support@battlemastersarmory.com. Please allow up to twenty-four (24) hours for a formal response.
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For Damaged Items, Missing Parts, or Defects: For damaged or defective products, contact warranty@battlemastersarmory.com. Please report visible delivery damage within 72 hours where possible and include photos or video to help us investigate. For missing parts or incorrect products, contact support@battlemastersarmory.com. Reporting requests do not limit applicable statutory rights or warranty coverage.
2. Corporate Operating Location
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Business & Mailing Address: The Battle Master's Armory LLC, 203 Walters Ave, Johnstown, PA 15904, United States. Orders ship from China through our global fulfillment network. Contact us for authorization and instructions before sending a return.
3. Pre-Submission Compliance Notice
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Age Requirement: Purchases and use of our Services are subject to the age requirements in our Terms of Service. This does not prevent anyone from contacting us with a concern or privacy request.
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Market Restrictions: We do not accept orders or arrange delivery to Germany. Customer support cannot override this delivery restriction.
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Dispute Resolution: If you experience a shipping delay or order issue, please contact us so we can help resolve it. This does not limit rights available under applicable law or payment-provider procedures.