Terms of service

The Battle Master's Armory

Last updated: October 3, 2026


SECTION 1 – OVERVIEW, ELIGIBILITY, & GEOGRAPHIC EXCLUSIONS

1.1 Corporate Framework and Hosting Environment

Welcome to The Battle Master's Armory ("the Company"). Throughout this platform, the terms "we", "us" and "our" refer strictly to The Battle Master's Armory. The Company operates this e-commerce infrastructure and storefront website, including all related digital information, source content, user features, interactive tools, product catalogs, and commercial services in order to provide you, the customer, with a curated shopping experience (collectively, the "Services"). The Company's global digital architecture is powered by Shopify, which provides the hosting environment, secure shopping cart, and transaction pipelines that enable us to deliver our Services to you. By visiting, browsing, interacting with, or purchasing from our Services, you explicitly agree to be bound by these Terms of Service ("Terms," "Agreement") and our Global Privacy Policy. If you do not completely agree to these Terms, you possess no legal right to use, browse, or access our Services.

1.2 Age Eligibility (18+ Policy Mandate)

You must be at least 18 years old and have reached the legal age of majority in your jurisdiction to browse our store, create an account, or purchase any retail product. By completing a transaction, you certify under penalty of contract violation that you meet this requirement, possess the full civil capacity to enter into a binding consumer agreement, and are the explicitly authorized user of the payment method provided. Any age-confirmation and policy-acknowledgment records we collect are handled under our Privacy Policy.

1.3 Geographic Sales Exclusions

We do not accept orders for delivery to Germany. Orders submitted for an excluded destination will be cancelled and refunded.


SECTION 2 – ACCOUNT SECURITY & DATA ACCURACY

By utilizing the Services, you agree to provide current, complete, and accurate purchase, payment, and account information for all transactions executed at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, tokenized payment forms, and expiration dates, so that we can complete your transactions and contact you as needed. You are solely responsible for maintaining the absolute security of your account credentials, account passwords, and for all actions occurring under your session signature. Customer profiles or sessions found utilizing Virtual Private Networks (VPNs), data center proxies, or TOR browsers to spoof geolocations or intentionally bypass geographic pricing blocks or country restrictions will be permanently terminated without prior notice.


SECTION 3 – PRODUCTS, AMENITIES, & WARRANTY LIMITATIONS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors, structural presentation, or product appearance may differ from how they appear on your physical screen due to the type of device you use to access the store and your specific device display settings. All descriptions of products, technical attributes, and retail lists are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis. Except as explicitly outlined under the regional consumer safety laws of specific target destinations (such as the Australian Consumer Law guarantees or the New Zealand Consumer Guarantees Act), all products are provided on an "AS IS" and "AS AVAILABLE" basis without implied merchantable quality warranties or fitness for a particular purpose. Nothing in these Terms excludes or limits applicable statutory consumer rights or coverage expressly provided under our warranty terms. Changes to product descriptions apply prospectively and do not alter the agreed specifications of an accepted order.


SECTION 4 – ORDERS AND PAYMENTS

When you place an order, you are making a binding commercial offer to purchase. The Battle Master's Armory reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until the Company confirms acceptance via email. We must receive and process your payment before your order is accepted. Cancellation and modification requests are governed by our Return and Refund Policy. Fulfillment status may limit our ability to change an order, without restricting applicable statutory cancellation or withdrawal rights. You represent and warrant that (I) the credit card information you provide is true, correct, and complete, (II) you are duly authorized to use such credit card for the purchase, (III) charges incurred by you will be honored by your credit card company, and (IV) your purchases are for your own personal or household use and not for commercial resale.


SECTION 5 – ORDER LIMITS & TRANSACTION VELOCITY PROTECTION

To maintain platform security, prevent fraudulent transactions, and ensure strict compliance with international shipping and customs regulations, The Battle Master's Armory reserves the right to enforce the following per-transaction limits:

• Maximum order value of $1,000 USD per transaction.

• Maximum of 5 items per individual order.

• Maximum of 3 items priced at $300 USD or above per order.

For purchases exceeding these limits, contact support@battlemastersarmory.com before ordering. By completing a purchase on this website, you acknowledge and agree to these transaction limits.


SECTION 6 – MYSTERY BOX REGIONAL RESTRICTIONS & EXCLUSIONS

Due to applicable local laws and regulations governing randomized product sales, Mystery Box products are strictly prohibited from sale, shipment, or delivery to the following jurisdictions:

• United States: Hawaii (HI), Washington (WA), Idaho (ID).

• International: Belgium (BE), Netherlands (NL).

If an order contains Mystery Box products restricted under this section, only those restricted items will be removed and refunded. Remaining eligible items will continue through fulfillment. If the order contains only restricted items, the entire order will be cancelled and refunded.


SECTION 7 – INTERNATIONAL SHIPPING & IMPORT TAXES (DAP INCOTERMS)

All international orders are fulfilled and dispatched directly from our overseas manufacturing facilities. All cross-border transactions are processed strictly under DAP (Delivered at Place) parameters:

7.1 Free Transit Promotion: We are proud to offer 100% Free International Shipping on all orders. Your checkout total covers the full cost of the product and international transit to your doorstep.

7.2 Doorstep Fees Exclusion: Free shipping covers transportation, not necessarily taxes or import-related charges. Any taxes collected by us are shown at checkout. Under DAP shipping terms, applicable duties, import taxes not already collected, and carrier clearance or handling fees may be payable by the recipient.

7.3 The Collection Process: When your package arrives at your national border, your carrier (such as Canada Post, DHL, FedEx, Royal Mail, Swiss Post, or Posten Norge) or customs authority may request payment or information before release or delivery. Verify any request through its official website or contact channel before responding. The recipient is responsible for applicable unpaid import charges under the DAP terms described above.

7.4 Package Abandonment & Refusal: If a parcel is held and you cannot or do not wish to complete the requested customs process, contact the carrier and our support team before refusing or abandoning it. The carrier’s next steps and any return options may vary. Refund or replacement requests are reviewed under our return policy and applicable law.

7.5 Payment Disputes: If a payment dispute arises, we may provide relevant order, policy-acknowledgment, communication, and delivery records to the payment provider in accordance with its procedures and applicable law. Nothing in these Terms limits rights available under applicable law or payment-provider rules.

 

SECTION 8 – PROHIBITED USES & INTELLECTUAL PROPERTY RIGHTS

8.1 Proprietary Ownership

Our Services, storefront channels, interactive layouts, digital applications, and underlying assets—including but not limited to all text displays, registered or unregistered trademarks, company brand names, commercial designs, photographic images, graphic assets, product descriptions, video elements, audio files, and the strategic selection and arrangement thereof—are the exclusive property of The Battle Master's Armory, its corporate affiliates, or its licensors. All rights are fully protected under United States and international patent, copyright, trademark, trade secret, and other intellectual property or proprietary rights laws.

8.2 License Restrictions and Automation Bans

Automated scraping, data harvesting, inventory bots, and AI-driven access are prohibited unless expressly authorized by us. This restriction does not apply to integrations, search engines, shopping agents, or platform services that we have authorized, including through our store settings or an approved app connection. Authorized access must remain within the scope of that permission and must not bypass security controls, access non-public data without permission, or disrupt the Services. You are strictly barred from using our Services, network pipelines, or storefront servers for any unlawful actions, system harassment, or the transmission of destructive malware. We reserve the absolute right to suspend, lock, or permanently terminate your customer profile, IP path, and checkout access without notice if we determine, in our sole discretion, that you have violated any part of these restrictive parameters.


SECTION 9 – GLOBAL MYSTERY BOX TERMS, REPLACEMENT PROTOCOLS, & EUROPEAN EXEMPTIONS

9.1 Global Final Sale Framework

All retail purchases of mystery boxes, blind boxes, or randomized consumer surprise items (collectively, "Mystery Boxes") executed across our standard global lanes (including the United States, Canada, Australia, New Zealand, Japan, and Thailand) are strictly and permanently final sale. Because these items feature a randomized selection of internal elements, the Company does not accept returns, exchanges, partial modifications, or change-of-mind refunds based on personal preference, style variations, color dissatisfaction, or aesthetic disappointment with the surprise contents. We explicitly guarantee that the combined baseline retail value of the internal elements will meet or exceed the list price paid at checkout.

9.2 European Withdrawal Terms

Customers in the European destinations covered by Section 3 of our Return and Refund Policy receive the withdrawal rights described there, whether legally required or voluntarily offered. Return timing, permitted inspection, diminished-value deductions, return costs, and refund processing follow that policy, subject to applicable law.

9.3 Damaged, Defective, or Incorrect Components Protocol

Report damaged, defective, missing, or incorrectly supplied components promptly using the contacts and reporting guidance in our Return and Refund Policy. Photos or video may help us assess the issue. Remedies are determined under the applicable warranty terms and law. Dissatisfaction with a randomly selected style does not, by itself, constitute a defect.


SECTION 10 – PAYMENT DISPUTES & BANK DISPUTE MITIGATION

10.1 Binding Authorization

By completing your transaction, checking our mandatory compliance gates, and initializing our secure checkout loop, you explicitly acknowledge that you understand our product descriptions, international Delivered at Place (DAP) shipping rules, velocity limits, and applicable market-specific return policies. If a payment dispute arises, we may provide relevant order, policy-acknowledgment, communication, and delivery records to the payment provider in accordance with its procedures and applicable law. Nothing in these Terms limits rights available under applicable law or payment-provider rules.

10.2 Retained Evidence Submission

When responding to a payment dispute, we may submit relevant records available to us, including order details, policy acknowledgments, customer communications, and delivery evidence, in accordance with applicable law and payment-provider procedures. The payment provider determines the outcome.

10.3 Account Restrictions & Legal Remedies

We may suspend or terminate accounts involved in substantiated fraud and pursue remedies available under applicable law for fraud or unpaid amounts.


SECTION 11 – SEVERABILITY, WAIVER, & CONTRACTUAL HEADINGS

11.1 Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable by an administrative body or court of competent jurisdiction, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be cleanly severed from these Terms. Such determination shall not affect the validity, legality, and enforceability of any other remaining provisions, which shall remain in full force and effect.


11.2 Waiver and Entirety

The failure of us to exercise or enforce any right, provision, or remedy outlined in these Terms of Service shall not constitute a waiver of such right or provision. These Terms, our Privacy Policy, Shipping Policy, Return and Refund Policy, and applicable product and order terms form the agreement governing your use of the Services and purchases.

11.3 Headings

The structural headings used throughout this agreement are included for layout convenience only and will not limit, define, interpret, or otherwise affect these binding Terms.


SECTION 12 – GOVERNING LAW AND EXCLUSIVE JURISDICTION

These Terms of Service, our storefront policies, and any separate commercial agreements whereby we provide you retail products or digital Services shall be governed by, construed, and enforced in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to conflicts of law principles. You and The Battle Master's Armory explicitly consent to exclusive venue and personal jurisdiction in the federal and state courts located in Cambria County, Pennsylvania, United States, for the resolution of any legal proceedings or civil discovery actions arising out of this Agreement. This provision does not deprive consumers of mandatory protections or rights to bring proceedings in another jurisdiction where applicable law provides those rights.


SECTION 13 – CORPORATE CONTACT INFORMATION

Questions about these Terms may be directed to the contacts below.

• General Support Desk: support@battlemastersarmory.com

• Technical Warranty Team: warranty@battlemastersarmory.com

• Corporate Telephone Line: WhatsApp +1-413-233-0114

• Mailing & Corporate Address: The Battle Master's Armory, 203 Walters Ave, Johnstown, PA 15904